Terms & Conditions

TERMS & CONDITIONS

Bookings

  • Any and all bookings taken shall be at the discretion of Cambridge Wedding Hair (“CWH“).
  • A booking shall be secure only once CWH is in receipt of the requisite booking fee, there shall be no provisional bookings
  • Bride hair & makeup can only be carried out on the day with a completed trial run, exceptions to this would be if you live outside of the UK
  • Trials take place at CWHs studio
  • Weekends are exclusive to weddings, there are no Saturday or Sunday trials available
  • Between the  months of May-September there is a minimum person booking of 3
    A Surcharge will be payable if part of the booking is cancelled between these months of the year
  • Between Christmas/ New year and bank holidays an additional day rate of £100 will be applied
  • Cancellation of a trial run on a second pre- arranged appointment will incur full payment of the trial fee’s before a third arrangement can be made to cover CWH losses.

Payment

  • The person making the booking shall be held responsible for full and final settlement of the total amount payable to CWH
  • Any and all deposits received by CWH at the time of booking are non-refundable 7 days after your trial run
  • There is a 14 day ‘cooling off period’ at the time of booking
  • Payment for any trial shall be made on the day of the trial, or alternatively, in advance by bank transfer to CWH
  • Any outstanding balance payable in relation to a booking shall be paid to CWH no later than one month prior to the date of the booking. CWH shall provide an invoice detailing any such outstanding balance
  • To confirm your booking after your trial, I require a 50% deposit per person payable within one week of the trial. Should any of the wedding party cancel their booking before the wedding day their deposit will unfortunately be lost.

Parking + Travel Charges

  • In circumstances when parking fees apply, the client will be required to cover the charges where CWH’s services are being conducted, for example hotel parking and meter parking
  • Travel up to 15 miles from CWH is free of charge anything outside of this radius would incur a 45p per mile charge, maximum travel time of one hour from CWH’s home address
  • Please contact CWH prior to booking if there is limited parking at your location, due to the amount of heavy equipment brought along, if CWH has not been made aware of this, CWH will not be held responsible for delays this could cause

Correspondence

  • All correspondence shall be with CWH and shall be confirmed in written form, whether by e-mail or by letter
  • It is the clients responsibly to make CWH aware of any known allergies or skin sensitivities that they or their bridal party may have prior to service
  • CWH cannot be held liable for any losses or damage that is incurred due to the client’s failure to inform the artist of any known condition
  • If the client or party requires a patch test for any products, this can be arranged for a small fee prior to a trial run
  • It is the responsibility of the client to ensure all members of the bridal party are available at their, pre arranged, allocated times.  No refund or compensation will be offered by CWH for delays caused by other wedding vendors, guests, or members of the bridal party
  • If the booking is directly affected by circumstances beyond the control of CWH including but not limited to weather conditions or health and safety reasons, where possible CWH will endeavour to rectify such situations, however no compensation will be offered by CWH. It is strongly advised that you the client take out wedding or event insurance to cover you against these situations

Photography

  •  The client agrees that CWH may use any photography for publicity purposes which include the artist’s website and social media pages.
  • CWH will not post photography before the clients wedding has started to avoid spoiling any surprises for guests of the event
  • Any objections should be made in writing to cambridgemakeupartistry@gmail.com

Cancellation

  • Notice of cancellation of any part or whole of a booking must be given to CWH at least one month prior to the date of the booking. If less than one month’s notice is given, any outstanding balance payable in relation to that booking shall be required to be made in full to CWH
  • CWH reserves the right to refuse service to the client or members of the bridal party for, but not limited to, infectious conditions / abusive, rude and unreasonable behavior
  • If you make the decision to cancel your booking, the following charges will apply.
    The percentages are the proportion of the total booking cost.
    – 12 weeks before the wedding 30%
    – 8 weeks before the wedding 40%
    – 6 weeks before the wedding 50%
    – 4 weeks before the wedding 100%
    In the unfortunate event you have to cancel your booking, cancellations need to be made within 3 months of the reserved date in order to avoid the cancellation fee.

Postponement

  • If you decide to postpone your wedding to a future date, CWH will endeavour to transfer the booking across to the new date, subject to CWH’s availability. Should CWH already have an existing secured booking on such date, no refunds or compensation shall be offered.
  • If a postponement is mutually agreed, a 50% balance is due on the final balance of the booking

Acceptance of terms and conditions

  • Payment of any deposit to CWH indicates acceptance of the terms and conditions set out above